Ben Mendez
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Articles
Recent activity by Ben Mendez-
My place in the University was not confirmed. Can I cancel?
Don’t worry, there are many students in the same position. If in the unfortunate event you are unable to continue with your university plans, you will be released from your liability to Vita Studen...
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What Currency Can I Pay in?
UK BUILDINGSBy using our new payment provider TransferMate you can pay in almost any currency at market leading exchange rates. Please note that all GBP payments are subject to a small £10 service ...
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How do I Make a Payment?
You can make a payment by clicking the booking tab in your Account and accessing our new payment provider TransferMate.TransferMate is set up to securely transfer rental payments against your Vita ...
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I didn't Get My Visa, Can I Cancel?
Don’t worry there are many students in the same position. If in the unfortunate event that you are unable to continue with your university plans, you will be released from your liability to Vita St...
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What is Your Cancellation Policy?
Unless you have booked a Clearing Room (see special cancellation terms for Clearing Rooms below) you can cancel free of charge if you are within your cooling off period; your cooling off period is ...
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Can My Parents Stay Whilst Moving in?
We understand moving in can be a nerve-racking time for you, and we are more than happy for your parents to stay with you for 48 hours, free of charge whilst you settle in.
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Is There Parking Available on a Move Day?
UK BUILDINGSAll our developments have public car parks located close by. Please contact your Residence Team on hello@vitastudent.com and we will be able to recommend the best option for you. Please...
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How do I Move Out?
For a safe, stress free checkout, let your residence team know the date and time you intend to move out. You need to ensure your room is clean and empty, and you must hand your key fob back to rece...
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When is My Move In Day?
UK BUILDINGSYou can move in from 10am on the date that your contract starts. Our team will be in the residence 24/7 so you can move in any time, day or night after your contract begins. However, to...
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Can I Move in Early?
In most cases - yes! This is dependent on whether the room you have booked is available and will be subject to an additional cost. To check availability and arrange an early move in please contact ...